gorge-caribou

Agreement to Terms

By accessing and using the gorge-caribou website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.

Services Description

gorge-caribou provides focus enhancement and cognitive performance optimization services, including assessments, consultations, and structured programs designed to help individuals improve their attention capacity and work habits.

Our services are educational and developmental in nature. They are not medical services and do not constitute medical, psychological, or therapeutic treatment.

User Responsibilities

When using our website and services, you agree to:

Provide accurate, current, and complete information when requested
Maintain the confidentiality of any account credentials
Notify us immediately of any unauthorized use of your account
Use the services only for lawful purposes and in accordance with these Terms
Not attempt to gain unauthorized access to any portion of the website or services
Not interfere with or disrupt the integrity or performance of the website
Not transmit any viruses, malware, or other malicious code

Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of the services without notice or liability.

We do not guarantee that the website will be available at all times or that it will be error-free. Maintenance, updates, or technical issues may result in temporary unavailability.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of gorge-caribou or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, distribute, or create derivative works from our content without explicit permission
Use any automated means to access or collect data from the website
Remove or alter any copyright, trademark, or other proprietary notices
Use our trademarks, service marks, or branding without written consent

Service Terms and Payment

Specific terms for individual services, including pricing, duration, and deliverables, will be outlined when you engage our services. By purchasing a service, you agree to:

Pay all fees associated with your selected service
Provide accurate payment information
Attend scheduled sessions or notify us in advance if you need to reschedule
Participate actively in assessments and provide honest feedback

All prices are listed in Canadian dollars (CAD) unless otherwise specified. Payment is due at the time of service purchase unless alternative arrangements have been made.

Cancellation and Refund Policy

Cancellation and refund policies vary by service type:

Assessment and Consultation Services

You may cancel or reschedule up to 48 hours before your scheduled session without penalty. Cancellations made less than 48 hours in advance are non-refundable.

Multi-Session Programs

For programs involving multiple sessions, you may cancel within 14 days of purchase for a full refund if no sessions have been completed. After the first session, refunds are prorated based on remaining sessions.

Refund requests should be submitted in writing to [email protected]. Refunds will be processed within 10 business days of approval.

Professional Boundaries

Our services are professional in nature and maintain appropriate boundaries:

We do not provide medical, psychological, or mental health treatment
Our consultants are not acting as licensed healthcare providers
We do not diagnose, treat, or cure any medical or psychological conditions
All interactions remain professional and focused on service delivery

If you require medical or psychological services, we recommend consulting with appropriately licensed healthcare professionals.

Limitations and Disclaimers

While we strive to provide high-quality services based on scientific research, we make no guarantees regarding specific outcomes. Individual results vary based on numerous factors including effort, circumstances, and individual characteristics.

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Information on our website is for general informational purposes and should not be construed as professional advice. Always seek the advice of qualified professionals regarding specific concerns.

Limitation of Liability

To the fullest extent permitted by law, gorge-caribou, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or website.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless gorge-caribou, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

Your use of our services or website
Your violation of these Terms
Your violation of any rights of another party
Any content you submit or transmit through our services

Third-Party Links and Services

Our website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party sites and assume no responsibility for them.

Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR Compliance statement. Please review these documents to understand how we collect, use, and protect your personal information.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

Any dispute arising from these Terms or your use of our services shall be resolved through:

Negotiation: We encourage you to contact us first to resolve any issues informally
Mediation: If negotiation fails, parties agree to attempt mediation before pursuing litigation
Jurisdiction: Any legal action must be brought in the courts located in Toronto, Ontario, Canada

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and gorge-caribou regarding the use of our services and supersede all prior or contemporaneous understandings.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated through our website or via email.

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you should discontinue use of our services.

Contact Information

If you have questions about these Terms of Use, please contact us:

gorge-caribou
428 Wellington Street West
Toronto, ON M5V 1E3
Canada
Email: [email protected]